Privacy policy.

Last updated: [01/01/2025]

At Sip and Sass, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, sipandsass.com, or interact with us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our site.

We may collect the following types of information:

Personal Information: Your name, email address, phone number, and payment details when you book a session, make an enquiry, or subscribe to our newsletter.

Non-Personal Information: Data such as your IP address, browser type, device information, and website usage statistics (collected via cookies or similar technologies).

How We Use Your Information

We use your information for the following purposes:

To process bookings and manage your reservations.

To communicate with you, including sending confirmations, updates, or promotional emails.

To improve our website and customer experience.

To comply with legal obligations or resolve disputes.

How We Protect Your Data

We implement security measures to ensure your personal information is safe, including:

Secure servers and SSL encryption for payment details.

Limited access to personal information by authorised personnel only.

Regular monitoring of our systems to prevent breaches.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and track site usage. Cookies are small files stored on your device that help us recognise you during future visits.

You can control or disable cookies in your browser settings. However, doing so may impact your website experience.

Third-Party Sharing

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties, such as:

Payment processors to complete transactions.

Marketing platforms for email communications (e.g., MailChimp).

Analytics providers (e.g., Google Analytics) to understand website performance.

These third parties are bound by confidentiality agreements and must comply with Australian privacy laws.

Your Rights

Under the Australian Privacy Act, you have the right to:

Access and request a copy of your personal information.

Request corrections to inaccurate or outdated information.

Opt-out of marketing communications by clicking “unsubscribe” in emails.

To exercise these rights, please contact us.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Links to Other Websites

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing any information.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last updated” date.

We are committed to safeguarding your privacy and ensuring a transparent relationship with our customers.

This Privacy Policy complies with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).